I have been the fixed operations director for multiple dealer groups, and I brought Next-Level with me through every transition. This partnership has been crucial to the success of the fixed operations department I led. Not only are they skilled at getting “down in the trenches” with new hire Service Advisors, but also they have the leadership and operations acumen to train veteran managers to a superior standard. I’ve worked with their E-learning platform from its start. It plays a pivotal role in the success of our stores. They provide a hybrid learning experience of e-learning, live virtual training, and in person coaching which brings me amazing return on my investment. I would highly recommend them if you are wanting your dealer group to go from good to great!