Grow Your Dealership

Management Development

Manager development is essential for dealerships’ long term growth and viability. 

Next-Level is equipped to drive change in all primary facets of service management & leadership development.

“Everything rises and falls on leadership” – John C. Maxwell

Group Service Manager Development

Next-Level leads the pack in interactive, impactful, and action oriented service manager training.

One on One Service Manager Mentorship & Coaching

Forward-thinking dealers and GMs are able to identify high-potential people who could benefit from additional development and coaching. Using Maxwell coaching and industry-proven techniques, we create a custom plan to take those high-potential people to the next level.

Performance Groups

Using key indicators & operational opportunities, we put great minds together to share solutions and drive performance

Ray McNeill

Ray began his career in the automotive business over 47 years ago, working in every facet of the dealership for the first 21 years and consulting/developing others for the next 26 years. Ray started in the sales department learning the business from the ground up. He also worked in parts and service, completing his dealership career with ten years as a Fixed-Ops Director.

Ray guided a large metro store that operated two shifts, open daily from 7:00 am – midnight. His dealership was top ten in the country for CSI, always profitable, and had a staff that remained together for years.

Dean Estep provided Ray with the opportunity to launch a second career as a facilitator by permitting him to teach a class with only 24 hours to prepare. Ray studied the material, taught the class successfully, and the next (as they say) is history.

Ray’s dealership foundation launched the second half of his career where he naturally took to developing and consulting for dealerships and the aftermarket. For the past 26 years, Ray has worked with over fifteen manufacturers in various roles including: facilitator, corporate team leader, remote learning host, coach, webinar presenter, course designer, focus group moderator. He joined Service Operation Specialist, a national recognized training company where he progressed from project manager to National Field Manager. Ray also has experience in assessing, consulting and training coaches and staff for Bombardier Powersports dealerships in the US and Canada.

Ray’s thorough understanding of Fixed Operations leads to instant credibility among dealership personnel and he is thrilled to rejoin Dean Estep and the Next Level Automotive Group team.

In his spare time, Ray enjoys restoring older vehicles, riding motorcycles and boating.