Grow Your Dealership

Dealership Development

We specialize in working with dealerships that already do a great job but are not fully satisfied with their performance. Unlike many firms, Next-Level focuses on operational excellence, not just key performance indicators.

With over 40 years of experience in Fixed Operations, we have deep and proven resources to address nearly every challenge today’s dealer faces.

General Manager Fixed Operations Training & Development

Everything rises and falls on leadership. The pace of the team seldom outperforms the pace of the leader. Our general manager Fixed Operations Training and Development Program has been a game changer in many of our client dealer groups.

Operational & Financial Consulting

Using financial data, employee/customer feedback, and veteran consultant observations; Next-Level helps dealers create an action plan and implement lasting changes.

Process Redesign & Improvement

Next-Level specializes in process design and process improvement for service drive and shop production. We take pride in making process development a tool, not just a task.

Ray McNeill

Ray began his career in the automotive business over 47 years ago, working in every facet of the dealership for the first 21 years and consulting/developing others for the next 26 years. Ray started in the sales department learning the business from the ground up. He also worked in parts and service, completing his dealership career with ten years as a Fixed-Ops Director.

Ray guided a large metro store that operated two shifts, open daily from 7:00 am – midnight. His dealership was top ten in the country for CSI, always profitable, and had a staff that remained together for years.

Dean Estep provided Ray with the opportunity to launch a second career as a facilitator by permitting him to teach a class with only 24 hours to prepare. Ray studied the material, taught the class successfully, and the next (as they say) is history.

Ray’s dealership foundation launched the second half of his career where he naturally took to developing and consulting for dealerships and the aftermarket. For the past 26 years, Ray has worked with over fifteen manufacturers in various roles including: facilitator, corporate team leader, remote learning host, coach, webinar presenter, course designer, focus group moderator. He joined Service Operation Specialist, a national recognized training company where he progressed from project manager to National Field Manager. Ray also has experience in assessing, consulting and training coaches and staff for Bombardier Powersports dealerships in the US and Canada.

Ray’s thorough understanding of Fixed Operations leads to instant credibility among dealership personnel and he is thrilled to rejoin Dean Estep and the Next Level Automotive Group team.

In his spare time, Ray enjoys restoring older vehicles, riding motorcycles and boating.