Through a guided discovery approach, we help managers find executable solutions to real-world problems. We empower managers with the necessary tools & knowledge to transform their service departments.
Action plans are developed for every session and service managers are held accountable for their commitments.
Our one-on-one coaching sessions are offered both virtually and live.
We offer flexible scheduling so these sessions can easily fit into even the busiest of schedules.
Good coaches ask great questions. As certified coaches with the Maxwell team, we know how to ask the right questions to lead managers to discover new opportunities for growth & obtain tangible solutions.
“My general manager engaged Next-Level to serve as coaches to help me advance my career. I’ve been doing one-on-one virtual coaching sessions with Marc Wollard and Dean Estep for almost a year. The result has been transformational change in financial results, customer retention, and employee satisfaction.
Working with Next-Level is like a booster shot for me. Every time we have a coaching session, we dive deep into various topics such as…
Each meeting ends up running a bit over because we get so engulfed in what we’re talking about, neither Marc nor I want to get off the call. Working with Next-Level has been pivotal to my career and job satisfaction. I look forward to what the future holds!”
Service Manager at Heyward Allen toyota